At warga123, member privacy is more than a legal obligation — it is a moral responsibility we have taken seriously from day one. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Privacy is not a tagline at warga123 — it is how we operate every day. These are the concrete commitments we make to every member.
All data transmitted between your device and warga123 servers is encrypted using the same encryption standards employed by Malaysia's major banks. No third party can intercept or read your information while it is in transit.
Warga123 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We collect only the data that is strictly necessary, store it securely, and ensure it is never misused in any way.
Warga123 never sells, rents, or trades members' personal information to any third party for marketing or commercial purposes. Your data belongs to you — it is not an asset we monetise.
You have the right to access, correct, or request the deletion of your personal data at any time. Such requests can be submitted via live chat or support email and will be processed within 14 business days.
Member data is stored on servers protected by multiple layers of physical and digital security. Access to sensitive data is restricted to authorised personnel only and is regularly audited to detect any suspicious access.
In the event of any security incident affecting member data, warga123 is committed to notifying affected members within 72 hours of becoming aware of the incident, in line with international best practices for data protection.
This Privacy Policy is published by warga123 and applies to all personal information collected through the warga123.run platform, including all services, products, and communications related to the platform's operations.
Warga123 takes data protection seriously. As an online casino and Sports Betting platform operating in Malaysia and serving Malaysian players, we are bound by the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all principles set out in the Act, including the General Principle, Notice and Choice Principle, Disclosure Principle, Security Principle, Retention Principle, Data Integrity Principle, and Access Principle.
By registering an account with warga123, you consent to the collection and processing of your personal data in accordance with the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use the warga123 platform.
Warga123 reserves the right to update this Privacy Policy from time to time to reflect changes in privacy practices, legal requirements, or new platform features. Members will be notified of any material changes via registered email or in-platform notification at least 14 days before the changes take effect.
Warga123 only collects data that is genuinely necessary to operate the platform safely and efficiently. Below are the categories of data we collect and how they are obtained:
Warga123 uses members' personal data for the following purposes only. We do not use your data for any other purpose without obtaining fresh consent from you:
Warga123 does not sell, rent, or trade members' personal data to third parties for marketing purposes. However, in the course of operating the platform, we share data with a limited category of third parties as outlined below, and only to the extent strictly necessary:
We share necessary information with recognised Malaysian payment service providers to process deposit and withdrawal transactions. This includes Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and Malaysian banking institutions for FPX, Maybank2u, and CIMB Clicks. All of these payment providers maintain their own privacy policies and security standards in compliance with Bank Negara Malaysia regulations.
Third-party game providers that supply games within the warga123 platform (such as live dealer providers, slots providers, and sports data providers) may receive relevant game session data for technical operational purposes. This data does not contain full identifying information and is managed under strict confidentiality agreements.
Warga123 will disclose members' personal data to the relevant authorities when required by Malaysian law, such as official requests from the police, courts, or regulatory bodies in connection with criminal investigations, money laundering, or court orders. In such cases, we will notify the affected member where we are not prohibited from doing so by law.
In the event that warga123 is involved in a merger, acquisition, or asset sale, members' personal data may form part of the transferred assets. Members will be notified in advance and given the option to opt out if the transfer involves a material change in how their data is handled.
Warga123 implements multiple layers of technical and organisational security measures to protect members' personal data from unauthorised access, loss, destruction, or disclosure:
While warga123 takes all reasonable precautions, no security system can be guaranteed 100% foolproof. You also play an important role in keeping your account safe — never share your password, use a strong and unique password, and enable 2FA.
The warga123 platform uses cookies and similar technologies to enhance your experience, ensure the platform functions correctly, and analyse platform usage. The following are the types of cookies we use:
| Cookie Type | Purpose | Period | Can Be Declined? |
|---|---|---|---|
| Essential Cookies | Login, session, account security | Session / 30 days | No — required for the platform to function |
| Preference Cookies | Language, display settings, platform preferences | 1 year | Yes — no security impact |
| Analytics Cookies | Platform usage statistics (aggregated data, with no individual identification) | 90 days | Yes — can be disabled in settings |
| Security Cookies | Fraud detection, device verification | Session | No — essential for security |
You may manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of the warga123 platform and could prevent you from logging in or using certain features. warga123 does not use third-party cookies for advertising purposes.
As a warga123 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data. warga123 is committed to facilitating the exercise of these rights without undue obstacles:
You have the right to request a copy of the personal data we hold about you. Access requests can be submitted via live chat or by email at support@warga123.run. We will process your request within 14 business days. One free copy is provided every 12 months; additional requests may be subject to a reasonable administrative fee.
If you find that the personal data we hold is inaccurate or out of date, you have the right to request a correction. Some information can be updated directly through your account settings. For corrections that require document verification (such as a name change), please contact the warga123 support team.
You may request deletion of your personal data upon account closure or when the data is no longer needed for its original purpose. However, warga123 may be required to retain certain data for periods prescribed by law — for example, financial transaction records must be kept for 7 years in accordance with Malaysia's PDPA and AML regulations — even after your account is closed.
To exercise any of the rights listed above, please contact us via:
Please include your registered full name and account email address in your request. We may require additional identity verification before processing your request, to protect your account from unauthorised submissions.
Warga123 retains members' personal data only for as long as it is needed for the purposes stated in this Privacy Policy or as required by Malaysian law. Below are our data retention period guidelines:
Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked to any individual. Deletion is carried out on a regular schedule set by the warga123 data security team.
The warga123 platform may contain links or references to third-party websites in certain contexts, such as payment providers or game suppliers. warga123 is not responsible for the privacy practices of those websites, and this Privacy Policy does not apply to them.
When you leave the warga123 platform and access a third-party website, you are advised to read and understand that site's privacy policy before submitting any personal information. warga123 has no control over how third parties handle data you provide to them directly.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
When contacting us regarding a data privacy matter, please include the following to help us process your request promptly: your registered full name, account email address, request type (access / rectification / deletion / complaint), and a brief description of the issue.
Warga123 is committed to responding to all privacy-related enquiries within 14 business days and resolving more complex complaints within 30 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia.
This Privacy Policy is effective from 1 January 2026. The latest version is always available on this page. For any enquiries, contact us at support@warga123.run.
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